“Joan” was made a payee client of Oshkosh Family Inc. She came into the program with outstanding bills from several companies. She was on the verge of having her phone service shut off and her electric bill had been grown to over $600.00. OFI was able to get Joan on a budget yet still provided her with some spending money for necessities while they slowly worked on paying off her large bills. Within a few months of living on a tight budget, OFI was able to increase her allowance as her bills were paid up. Joan called because she didn’t want to spend the larger check, thinking it was an error. It was explained to her that her bills were paid off and there were no more late charges to worry about either. She was ecstatic and said she couldn’t believe it was all taken care of. She was so happy and thankful that OFI was able to pay those bills off and get her back on track. Joan said she plans on going to see family out of town now that she finally has extra funds to do so.